Helping WA small businesses work smarter with automation and AI
I help busy owners automate repetitive work so you can focus on what actually matters.

10 hrs+
Saved per week, per client
Zero
Manual errors in live flows
Days
Not months, to go live
Common workflow bottlenecks
Where automation helps most
These are common indicators that processes, systems, or manual workflows are slowing the business down.
Data copied between systems manually
Information gets exported, reformatted, and re-entered because tools do not talk to each other.
Picture this: you finish a client call, open three tabs, and type the same name, email, and phone number into all of them. Every time. That's not a you problem — that's a systems problem.
Reports rebuilt every week
Teams spend hours combining spreadsheets and exports for information that should already exist.
Picture this: it's Monday morning and someone on your team spends the first two hours pulling last week's numbers together from four different spreadsheets. The report looks the same every week. So does the wasted time.
Processes that depend on one person
Critical workflows only work because one person remembers the steps and exceptions.
Picture this: that person takes leave, and three things quietly stall because only they know the steps. Nobody notices until something's overdue.
Too much repetitive admin work
Staff are spending time on updates, checks, and manual handling that software could automate.
Picture this: your best employee spends a chunk of every day on tasks that could be handled automatically — chasing approvals, sending the same email, updating the same field. That's not what you hired them for.
Systems creating more work instead of less
Disconnected tools create duplicate entry, inconsistencies, and operational friction.
Picture this: you bought software to save time, but now someone has to maintain it, reconcile it with the other system, and fix the gaps it creates. The tool became the task.
Access and file management becoming messy
Folders, permissions, and shared systems have grown organically without structure.
Picture this: a new team member starts and spends their first afternoon asking who has access to what. Folders are named by whoever made them. Nobody's sure which version is current.
Manual processes causing mistakes
Errors appear downstream because information is entered multiple times or handled inconsistently.
Picture this: the same information gets entered twice — once in the form, once in the system — and somewhere along the way a digit changes. Now the downstream report is wrong and nobody knows why.
Workflows that break as the business grows
Processes that worked for five people begin failing once volume increases.
Picture this: the process that worked fine with five jobs a week starts falling apart at twenty. Nothing's broken exactly — it's just that everything takes longer and more things slip through.
Automation services
How I can help
Practical support for teams dealing with manual exports, spreadsheet handling, recurring operational updates, and workflow bottlenecks.
AI Integration
Most small businesses are leaving hours on the table every week. I help you find where AI can realistically save time — then set it up so your team can actually use it. Includes AI readiness assessment, tool setup (Claude, Copilot, Gemini), and staff training.
Process Automation
If your team is copying data between apps, chasing approvals by email, or running the same report manually each week — that's automatable. I connect the tools you already use so the work happens by itself. Works with Make, Zapier, Google Workspace, and Microsoft 365.
Ongoing support
Ongoing support to keep existing automations reliable, adapt them as workflows change, and expand into the next bottleneck without starting from scratch.
Cloud Setup & Integration
Getting your team properly set up in Google Workspace or Microsoft 365 — with the right access controls, no wasted licences, and a structure that actually makes sense. Includes setup, migration, security, and access controls.
Not sure where to start? Every engagement begins with a free 20-minute conversation. Get in touch →
The process
Built around one workflow at a time
The goal is not a giant transformation project. It's to identify the workflow costing the most time, automate it properly, and keep improving from there.
Find the highest-value workflow
Start with the task that burns the most time or creates the most rework - not a vague transformation project.
Build a controlled automation
Replace the manual hand-off with something tested, documented, and predictable for the people using it every week.
Support and improve it
Keep the workflow reliable, adapt it as operations change, and extend it when the next bottleneck becomes obvious.
Coverage
What I can help with
Automation
Best for teams relying on spreadsheets, exports, and repeated manual work.
Workflow automation
Remove repetitive spreadsheet, export, and hand-off work from everyday operations.
Data pipeline builds
Move data between systems cleanly so teams stop fixing files by hand.
API integrations
Connect existing tools so updates flow without copy-paste or manual re-entry.
Reporting automation
Produce reliable reports from live operational data instead of rebuilding them manually.
Cloud & Infrastructure
Best for businesses needing scalable, organised systems without unnecessary complexity.
Cloud storage setup
Set up organised file and data storage that supports shared workflows as the business grows.
Environment management
Keep connected environments stable so automations and supporting systems stay predictable.
Tool integration
Fit cloud systems around the way your team already works instead of adding unnecessary overhead.
IT Operations
Best for small teams that need reliable systems, access control, and clear documentation.
Systems administration
Handle the day-to-day systems work that small teams need but do not always have time or depth to manage internally.
Process documentation
Document workflows, responsibilities, and access boundaries so operations do not depend on one person.
AI Integration & Orchestration
Best for businesses wanting to leverage AI across their workflows without complexity.
AI-ready workflow design
Identify and design workflows where AI can add real value without overcomplicating simple tasks.
Tool connection & setup
Connect AI assistants (Claude, Copilot, Gemini) to your existing systems so they can act on your behalf.
Orchestration & monitoring
Set up workflows that route work between humans and AI based on complexity, confidence, and availability.
Staff enablement & training
Get your team using AI tools confidently, with documentation they can refer back to.
Selected work
A few examples of what automation looks like in practice.